Acceptable Use Policy

You must not

• Use JobMatch Ireland for anything unlawful, fraudulent or deceptive.
• Upload a CV or personal information belonging to someone else without their permission.
• Impersonate another person, or create an account using someone else's identity or email.
• Harass, threaten or abuse our staff, or send abusive content through support forms.
• Upload malware, or files crafted to attack our systems or the people who read them.
• Try to access another user's account, CVs, analyses, support requests or billing information.
• Probe, scan or test our security without permission, or bypass authentication, rate limits or entitlement checks.
• Automate or script the analysis feature, share an account to multiply usage, or otherwise abuse credits and AI capacity.
• Scrape the service to circumvent limits, resell access, or build a competing dataset from our output.
• Commit payment fraud, use a card you are not authorised to use, or make abusive chargebacks.
• Attempt credential theft or phishing against other users.
• Reverse engineer or decompile the service, except where applicable law expressly allows it.
• Use the service to discriminate unlawfully, or to screen people on the basis of protected characteristics.

Fair usage and limits

Analyses are metered by credits, and expensive operations such as uploads, AI analysis, sign-in attempts, password resets and support submissions are rate limited. If you hit a limit we tell you clearly and, where it applies, when you can try again.

Reporting a problem

To report abuse, a security issue or content you believe breaches this policy, contact support@jobmatchireland.ie. Security researchers should read our security and responsible disclosure page first.

How we enforce this

We respond proportionately. Depending on what happened that can mean a warning, blocking a specific action, applying tighter rate limits, suspending the account, or closing it and refusing future sign-ups. Serious matters — fraud, attacks, unlawful content — may be reported to the Gardaí or another competent authority. Where it is appropriate and lawful, we will explain the reason and you can respond through support.